Consultations ...

Over the last 20 months you are likely to have noticed a difference in the way things are being done in general practice as we manage the COVID-19 pandemic.

Thank you for your ongoing patience and understanding at this difficult time.

We continue to ask that patients do not visit the GP practice unless specifically asked to do so by a member of the practice team.

Please continue to use remote methods (e-consult / email) where possible.

Since the start of the pandemic our GPs and wider clinical team have been working tirelessly to master new ways of working. 

We initially consult our patients remotely: triaging each person’s unique situation and managing it appropriately.  This means that patients who need a face-to-face review , receive one whereas those who can be treated by phone, video consultation , e-consult or email are able to do so safely. 

Our main priority remains the safety of our staff and patients and we have a responsibility to ensure that crowded waiting rooms are a thing of the past. For this reason  the front door of the practice is managed by our care navigators to ensure safe entry and exit of all. 

Coronavirus  will be with us for the foreseeable future and we will have had to adapt to this fact by providing face-to-face appointments for patients who need (or really want) them, and using technology to deliver care to those who don’t.